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FAQ
Frequently Asked Questions
1. Do I need an account to place an order?
No, you may checkout as a guest. However, creating an account allows you to view past orders, save your details for faster checkout, and track your purchases more easily.
2. What is the minimum order amount?
Our website requires a minimum order of $12 to checkout. You can mix and match any products across the store to reach this amount.
3. When do I get free shipping?
Orders above $20 (after discounts, before any shipping fees) qualify for free delivery. Orders below this amount will have a standard shipping fee shown during checkout.
4. Where do you deliver to?
We deliver within Singapore only. Some restricted areas—such as certain offshore islands, military camps, or secured facilities—may not be eligible for delivery. If delivery is unavailable, our team will contact you to advise alternative arrangements.
5. How long will my order take to arrive?
We usually pack and hand over your order to our courier partners within 1–2 working days. Delivery typically takes 2–4 working days from payment confirmation, depending on courier schedules and peak seasons.