Who we are
Mixshop Singapore (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, store and protect your personal information when you access or use our website www.mixshop.sg and related services.
By using our website, you consent to the practices outlined in this Privacy Policy. If you do not agree with any part of this policy, please do not use our site
1. Information We Collect
We collect personal data that you voluntarily provide when you interact with us, including:
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Contact Information: name, email address, phone number, postal address
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Account Information: user login details
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Order Details: billing and shipping addresses, product preferences
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Payment Information: payment method and transaction details (collected by our payment service providers)
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Website Usage Data: IP address, browser type, device type, cookies and similar tracking data
We collect this data only with your consent and for purposes that a reasonable person would consider appropriate in the context of your interactions with us. pdpc.gov.sg
2. How We Use Your Information
We use your personal data for the following purposes:
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To process and fulfil your orders
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To communicate order updates and customer support
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To personalise your shopping experience
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To send promotional emails or offers (only if you opted in)
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To improve our site, security and services
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To comply with legal obligations
We do not use your personal data for unrelated purposes without your consent. pdpc.gov.sg
3. How We Share Your Information
We may share your personal data with:
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Service Providers: logistics partners, payment processors and IT service providers
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Legal Authorities: if required by law, for fraud prevention or safety purposes
We require all third parties to protect your data consistent with this policy and applicable data protection law.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
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Enhance site functionality
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Analyse website usage
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Improve user experience
You may manage your cookie settings via your browser preferences. Certain features may not function fully without cookies. cookiehub.com
5. Data Security and Retention
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, alteration, loss or destruction. These measures include encryption, access controls and regular security assessments.
We retain your personal data only as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements.
6. Your Rights
Under Singapore’s PDPA, you may:
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Request access to your personal data
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Request correction of inaccuracies
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Withdraw your consent at any time (subject to legal or contractual restrictions)
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Request deletion of your personal data
To exercise these rights, please contact us at the details below. pdpc.gov.sg
7. Children’s Privacy
Our services are not directed to children under 13 years of age, and we do not knowingly collect personal data from children without parental consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the revised date.
9. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:
Mixshop Singapore
9 Kaki Bukit Road 2,
Gordon Warehouse Building, #02-25
Email: sumixshop.sg@gmail.com
Phone: (65) 6841 0063